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Helper success playbook
Your guide to delivering jobs families remember
Practical advice covering profile setup, working with families, and building a strong reputation—tailored for Filipino helpers.
Actionable tips for every project stage
Before you apply
Polish your profile so families see the most relevant information at a glance.
- • Keep your availability and skills up to date.
- • Highlight 3–5 previous jobs with references.
- • List services with clear pricing or starting ranges.
On the job
Stay organised during your first days to build trust and set expectations.
- • Confirm responsibilities and schedule at least 24 hours before starting.
- • Bring a positive attitude and be ready to adapt.
- • Communicate proactively with the family about progress.
After the job
Close every engagement professionally so families keep coming back.
- • Ask the family for a review within five days of finishing.
- • Log feedback and testimonials inside your helpers profile.
- • Update your profile to reflect new experience and skills.
Need personalised guidance?
Questions about your profile or a job? Our support team is here to help.