Privacy Policy

Welcome to helpers.ph(“we”, “our”, “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our website helpers.ph, our Facebook app, or any other services provided by us.

1. Information We Collect

We collect information from and about users in a variety of ways:

a. Personal Information You Provide

When you use our website or app, you may be asked to provide personally identifiable information, such as:

• Name
• Email address
• Phone number
• Social media profiles
• Any other information you voluntarily provide to us

b. Information Collected Automatically

When you use our website or app, we may automatically collect:

• IP address
• Device type
• Browser type
• Operating system
• User activity (e.g., pages visited, links clicked)

c. Information from Facebook

If you connect our app to your Facebook account, we may receive information such as:

• Public profile information (name, profile picture)
• Friends list
• Likes and interactions
• Any other data you authorize us to access

2. How We Use Your Information

We use your information for various purposes, including:

• To operate and maintain our website/app
• To provide personalized content and recommendations
• To improve our services and user experience
• To communicate with you, including sending updates, marketing, and promotional messages (if you have opted in)
• To comply with legal obligations

3. How We Share Your Information

We do not sell your personal information to third parties. However, we may share your information in the following circumstances:

• With service providers to perform services on our behalf, such as payment processors, email service providers, and analytics providers.
• With third-party advertising partners, including Facebook, to deliver targeted advertising.
• As required by law, to comply with a legal obligation, or to protect our rights.

4. Data Retention

We will retain your personal information only as long as necessary for the purposes set out in this policy or as required by law. We may retain some of your information for a longer period to maintain accurate records, resolve disputes, or enforce our agreements.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and use personal information about you, including to serve interest-based advertising. You can control cookies through your browser settings.

6. Security

We implement reasonable security measures to protect your information from unauthorized access, use, or disclosure. However, no system is entirely secure, so we cannot guarantee the absolute security of your data.

7. Your Data Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right to access: You can request copies of your personal data.
• Right to correction: You can ask us to correct any inaccurate information.
• Right to deletion: You can ask us to delete your personal data.
• Right to withdraw consent: If you've given us consent to use your data, you can withdraw it at any time.

8. Children's Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal data, we will take steps to delete such information.

9. International Data Transfers

If you are accessing our website/app from outside of the Philippines, please be aware that your information may be transferred to, stored, and processed in a country other than the one you reside in.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and app. You are encouraged to review this Privacy Policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: support@helpers.ph

Address: Unit 22F, Uptown Ritz Residences, 9th Avenue, Taguig, 1637, Fort Bonifacio, Taguig, National Capital Region

Phone: +63 952 486 8974